Privacy Policy
Data Controller
Owner: TheGoofyCozy
Business Activity: Sale of textile products (pajamas)
Website: https://www.thegoofycozy.com/
Contact Email: thegoofycozy.team@gmail.com
Purpose of Data Processing
At TheGoofyCozy, we process personal information provided by customers and website visitors for the following purposes:
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Processing and managing orders placed through our online store;
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Shipping and delivering purchased products;
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Providing customer support and responding to inquiries;
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Managing returns, refunds, and exchanges;
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Sending transactional communications related to orders;
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Complying with legal, regulatory, accounting, and tax obligations;
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Improving website performance, security, and user experience.
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
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Performance of a contract when processing purchases and orders;
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Consent provided by the user, where required;
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Compliance with legal obligations;
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Legitimate business interests, including fraud prevention, website security, and customer service.
Information We Collect
We may collect the following categories of information:
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Name and surname;
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Billing and shipping address;
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Email address;
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Telephone number;
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Payment information (processed securely by third-party payment providers);
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Order history;
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Device information, IP address, browser type, and website usage data collected through cookies and similar technologies.
Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Sharing of Information
We do not sell personal information.
We may share personal information with trusted third-party service providers when necessary to operate our business, including:
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Shopify and related e-commerce services;
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Payment processors;
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Shipping and logistics providers;
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Website analytics providers;
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Legal, accounting, and regulatory authorities when required by law.
All service providers are required to protect personal information appropriately.
International Data Transfers
Because we serve customers internationally, your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada.
When required by applicable law, we implement appropriate safeguards to protect personal data during international transfers.
Your Privacy Rights
Depending on your location, you may have the following rights:
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Access your personal information;
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Correct inaccurate information;
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Request deletion of personal information;
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Restrict or object to processing;
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Request data portability;
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Withdraw consent where processing is based on consent;
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Lodge a complaint with a relevant supervisory authority.
To exercise your rights, contact us at:
We may need to verify your identity before processing requests.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
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Know what personal information we collect and use;
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Request deletion of personal information;
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Correct inaccurate personal information;
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Request access to collected information;
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Limit certain uses of sensitive personal information where applicable;
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Not be discriminated against for exercising privacy rights.
TheGoofyCozy does not sell or share personal information for cross-context behavioral advertising as defined by California law.
California residents may submit privacy requests by contacting:
Canadian Privacy Rights (PIPEDA)
For customers located in Canada, personal information is collected, used, and disclosed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Customers may request access to, correction of, or information about the handling of their personal information by contacting us.
GDPR Rights (European Economic Area and United Kingdom)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under applicable data protection laws, including:
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Right of access;
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Right to rectification;
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Right to erasure;
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Right to restriction of processing;
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Right to data portability;
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Right to object to processing;
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Right to withdraw consent.
You also have the right to file a complaint with your local data protection authority.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Operate and secure the website;
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Remember user preferences;
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Analyze website traffic and performance;
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Improve customer experience.
Users may control cookies through browser settings. Disabling cookies may affect website functionality.
For more information, please review our Cookie Policy.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure.
Children's Privacy
Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete it promptly.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or operational needs.
Updates will be posted on this page with a revised "Last Updated" date.
Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact:
TheGoofyCozy
Email: thegoofycozy.team@gmail.com
Website: https://www.thegoofycozy.com/